+81%
Engagement rate
On highly personalized messages vs. generic ones.
+40%
Conversion rate
On messages that use rich and interactive content vs. plaintext .
99%
Click-through rate
Prime Video achieved a 99% reply rate from users who interacted with an ad.
Endless integrations to enrich every stage of your customer journey
Move beyond “Hi {first_name}”
Pull in data an update tools based on customer responses to enable a whole new world of interactions.
Connect your e-commerce store
Unlock a new level of personalization by integrating your ecommerce data, shaping not just the messages you send but also how and when your marketing journeys unfold.
Harness historical and real-time ecommerce store customer data to fuel automated, personalized customer conversations.
Content personalization
Use data to craft dynamic marketing campaigns with product personalized recommendations from your ecommerce store.
Order events
Respond swiftly and automatically to ecommerce order events including completed purchases, cancelled orders, and completed payments.
Enable conversational commerce experiences by integrating payments
Bird provides prebuilt integrations ranging from the most popular e-commerce platforms, to CRMs, lead gen tools, payment providers, and many more.
Checkouts and refunds
From creating and sending payment links, confirming payment statuses, to managing refunds, ensure a fluid transaction experience for both the business and the customer.
Coupons and promo codes
Attract and retain customers by easily creating, updating, and deleting coupons and promotional codes.
Automatic deduplication
Keep track of invoice payments with triggers that inform when an invoice has been paid, when further user action is required and more.
Make your campaigns smarter by leveraging the latest AI models
Synchronize your pipelines, automate based on CRM triggers, and manage contacts in real-time for personalized, efficient customer interactions.
Smart audience building
Create segmentations faster. Simply install your AI connector and build hyper-targeted audiences with a simple plaintext prompt.
AI-built message templates
Describe the message you want to send, the image you want to use, and the action you want recipients to take, and let AI do the work.
Content moderation
Use AI to automatically detect and flag content that might breach content rules, keeping your communications compliant.
Seamlessly connect your CRM
Synchronize your pipelines, automate based on CRM triggers, and manage contacts in real-time for personalized, efficient customer interactions.
Pipeline management
Add, edit, and delete deals in your existing CRMs with ease, keeping your pipeline up-to-date with any changes that happen in Bird.
CRM automation
Run automations at every stage of the customer pipeline when contacts, leads, and deals are updated in your CRM.
Contact management
Whether a contact is created, updated, archived, or deleted, be on top of every change to offer personalized customer interactions.
Work more efficiently by integrating your productivity tools
Automate updates, manage incidents, and handle data in real-time, keeping your team in sync and your operations streamlined.
Project updates
Keep your teams connected and informed by automatically posting updates to applications like Slack and Atlassian Jira.
Incident management
Never miss an incident with PagerDuty, and keep key stakeholders in the loop in case things don’t work as expected.
Data and sheets
Leverage platforms like Airtable and Google Docs to create, update, and organize records seamlessly.