Create flexible flows that drive customer engagement
Create flexible automations that drive customer engagement
Mix and match triggers and actions to build automations that react to customer behavior in real-time.
Dynamic triggers
Use events such as new message received, abandoned carts or new sign-ups to trigger and run automated workflows.
Diverse actions
Perform tasks in Bird or in external connectors, including updating your CRM, routing conversations in Inbox, and managing payments.
Conditional logic
Build powerful, complex automations that can handle multiple tasks at once and adapt to customer behavior.
Automated messages
Build everything from simple auto-responders to complex chatbots with automated messaging, and deploy across popular messaging channels.
Scheduling
Run flows at a specific date and time, or build in delays to make the automation wait for a response, or send timely follow-up messages.
Webhooks
Use webhooks as triggers to run flows when data is received in Bird, and send requests to URLs without writing any code.
Automation made simple
Turn complex processes into straightforward, visual flows, without writing a single line of code.
Template library
Get started with our library of pre-built, customizable flow templates.
Drag-and-drop builder
Visualize your automation and understand how customers will move through the flow with our intuitive editor.
Real-time monitoring
See a simple overview of your flow’s performance over time, including how many runs have been successful, and spot issues quickly.
Detailed logs
Dive into individual flow runs to learn more about individual flow runs, spot errors, and debug quickly.
AI flow creator
Use a few sentences to describe what you’d like your flow to do, and we’ll build it for you.
Versioning
Never overwrite a version of your flow, and rollback to a previous version at any time.
Create an automated ecosystem
Unify your tools and platforms, and automate repetitive tasks.
E-commerce connectors
Link your ecommerce platform, enabling automations including abandoned cart recovery, streamlined order management, and tailored conversational shopping interactions.
AI connectors
Add intent, sentiment, and language recognition to your flows to route incoming messages and adapt automated responses.
CRM connectors
Manage pipelines with real-time updates, trigger automations based on CRM events, and use contact information to personalize your flows for your customers.
Productivity connectors
Automate incident management, post real-time updates about new leads to Slack, and improve operational efficiency.
Payment connectors
Connect your payment apps, enabling automations including invoice management, coupon distribution, and transaction handling—from payment links to refunds.
