![](https://framerusercontent.com/images/JQVHgRLc1OkEZan37YeFBzOPqQ.webp)
PagerDuty
PagerDuty can be utilized for IT operations, DevOps, and incident response.
Overview
The service offers users the ability to manage alerts and on-call schedules, which can be used to ensure system uptime and quick response to issues.
Triggers
![](https://framerusercontent.com/images/JQVHgRLc1OkEZan37YeFBzOPqQ.webp)
Incident Triggered
Sent when an incident is newly created/triggered.
![](https://framerusercontent.com/images/JQVHgRLc1OkEZan37YeFBzOPqQ.webp)
Incident Annotated
Sent when an incident is annotated.
![](https://framerusercontent.com/images/JQVHgRLc1OkEZan37YeFBzOPqQ.webp)
Incident Resolved
Sent when an incident is resolved.
![](https://framerusercontent.com/images/JQVHgRLc1OkEZan37YeFBzOPqQ.webp)
Incident Delegated
Sent when an incident has been reassigned to another escalation policy.
![](https://framerusercontent.com/images/JQVHgRLc1OkEZan37YeFBzOPqQ.webp)
Incident Priority Updated
Sent when the priority of an incident has changed.
![](https://framerusercontent.com/images/JQVHgRLc1OkEZan37YeFBzOPqQ.webp)
Incident Acknowledged
Sent when an incident is acknowledged.
![](https://framerusercontent.com/images/JQVHgRLc1OkEZan37YeFBzOPqQ.webp)
Incident Unacknowledged
Sent when an incident is unacknowledged.
![](https://framerusercontent.com/images/JQVHgRLc1OkEZan37YeFBzOPqQ.webp)
Incident Escalated
Sent when an incident is escalated.
![](https://framerusercontent.com/images/JQVHgRLc1OkEZan37YeFBzOPqQ.webp)
Incident Reassigned
Sent when an incident is reassigned.
![](https://framerusercontent.com/images/JQVHgRLc1OkEZan37YeFBzOPqQ.webp)
Incident Reopened
Sent when an incident is reopened.
![](https://framerusercontent.com/images/JQVHgRLc1OkEZan37YeFBzOPqQ.webp)
Incident Responder Added
Sent when an incident responder is added.
Actions
![](https://framerusercontent.com/images/JQVHgRLc1OkEZan37YeFBzOPqQ.webp)
Trigger Event
Report an event of a new problem
![](https://framerusercontent.com/images/JQVHgRLc1OkEZan37YeFBzOPqQ.webp)
Acknowledge Event
Acknowledge an existing event using a routing key
![](https://framerusercontent.com/images/JQVHgRLc1OkEZan37YeFBzOPqQ.webp)
Resolve Event
Resolve an existing event using a routing key
![](https://framerusercontent.com/images/JQVHgRLc1OkEZan37YeFBzOPqQ.webp)
Get Incident by ID
Show detailed information about an incident. Accepts either an incident id, or an incident number.
![](https://framerusercontent.com/images/JQVHgRLc1OkEZan37YeFBzOPqQ.webp)
Get Log Entry by ID
Get details for a specific incident log entry. This method provides additional information you can use to get at raw event data.
![](https://framerusercontent.com/images/JQVHgRLc1OkEZan37YeFBzOPqQ.webp)
Update Incident
Acknowledge, resolve, escalate or reassign an incident.
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