Shopify

Integrate Shopify to synchronize data, trigger flows, and start automating your e-commerce processes.

Overview

With over 1 million active users, Shopify is the third-largest e-commerce platform in the United States and is known worldwide for its flexibility, scalability, and breadth of features. Shopify customers can set up and manage branded online stores. Shopify is a subscription service, offering different monthly plans for different-sized businesses. **Who uses Shopify?** * Shopify is used by over 1.7 million businesses in 175 countries around the world. * Shopify is the third-largest e-commerce platform, with 10.98% of the market share. * Over 50% of Shopify stores get repeat purchases. **What can I do with Shopify by Bird?** By integrating Bird and Shopify, you can supercharge your e-commerce customer experience by creating automations to simplify delivery and returns processes, nurture customers and drive sales with targeted and personalized interactions. This integration enables Shopify customers to access and leverage historical Shopify customer data in automated, personalized conversations. **Use Shopify by Bird to:** * Build customer relationships with conversational two-way messages * Recover lost sales with abandoned cart solutions. * Automate customers’ delivery preferences. * Send dynamic marketing campaigns containing product recommendations from your Shopify store and allow customers to add them directly to their carts. * Build and send personalized re-engagement campaigns. * Subscribe potential customers to SMS, WhatsApp and Email communications using customisable sign-up forms

Triggers

Page viewed

Signup form viewed

Signup form submitted

CSAT survey submitted

Checkout abandoned

Occurs when a checkout has been abandoned.

Checkout

Order confirmed

Occurs when an order has been confirmed and paid for.

Cart updated

Occurs when a product is added to or removed from a cart.

Cart viewed

Occurs when a cart is viewed.

Product viewed

Occurs when a product is viewed.

Collection viewed

Occurs when a collection is viewed.

Order canceled

Occurs when an order has been canceled.

Order fulfilled

Product

Product from the store

Order edited

Occurs when an order is edited.

Customer created

Occurs when a customer is created.

Customer updated

Occurs when a customer is updated.

Customer deleted

Occurs when a customer is deleted.

Product created

Occurs when a product is created.

Product updated

Occurs when a product is updated.

Product deleted

Occurs when a product is deleted.

Cart created

Occurs when a cart is created.

Cart updated

Occurs when a cart is updated.

Cart deleted

Occurs when a cart is deleted.

Refund created

Occurs when a refund is created.

Actions

Get customers

Retrieves a list of customers.

Search customers

Searches customers by customer information, such as email address or phone number. Only customers matching all of the provided filters will be returned.

Get customer

Retrieves a single customer.

Create customer

Creates a customer.

Update customer

Updates a customer.

Send customer account invite

Sends an account invite to a customer.

Search order by ID

Search an existing order based the Order ID.

Get customer count

Get total customer count.

Add tag to order

Set the tags on an existing order.

Get order

Retrieve an order by specifying the ID.

Get orders

Retrieve a list of orders.

Get customer orders

Retrieve a list of orders for a specific customer.

Get product

Retrieve a product by specifying the ID.

Get products

Retrieve a list of products.

Create price rule

Creates a new price rule.

Get discount code

Retrieve a discount code.

Create discount code

Creates a new discount code.

Cancel order

Cancels an order.

Calculate Refund

Calculates refund transactions based on line items and shipping.

Create Refund

Creates a refund.

Get Order Fulfillments

Retrieves fulfillments associated with an order.

Update Order

This operation allows for updating properties of an order.

Create Order

Creates an order.

Begin order editing

Creates a CalculatedOrder object, which tracks the edits to be made to the order.

Commit order edit

Applies and saves staged changes to an order.

Edit line item quantity

Adjust the quantity of a line item in the order.

Add product variant to order being edited

Applies and saves staged changes to an order.

Edit line item add discount

Add a percentage discount to the line item.

Add line item to order

Adds a custom line item to the CalculatedOrder object. A custom line item is an item that is not in the shop's product catalog.

Create checkout

Creates a checkout.

Create batch discount codes

Creates a discount code creation job.

Get a batch discount code creation job

Gets a discount code creation job.

Get a list of discount codes for a creation job

Retrieves a list of discount codes for a creation job.

Get a list of discount codes

Retrieves a list of discount codes.

Get a count of discount codes for a shop

Retrieves a count of discount codes for a shop.

Delete a discount code

Deletes a discount code.

Update a discount code

Updates a discount code.

Get a price rule

Fetches a price rule details.

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